Every SaaS team knows its logo churn. Almost none can say, on a Tuesday morning, exactly how many dollars are attached to the customers most likely to leave next. With 60 customers and 13,740 USD in monthly recurring revenue, a seemingly harmless 5% logo churn (3 customers) can mean either about 150 USD/month (the 3 smallest accounts) or about 4,100 USD/month (the 3 largest) – a 27-fold difference at the identical 5% churn rate. ChurnDetective publishes this calculation as an open benchmark dataset: 60 customers go in as a plain CSV with three anonymous columns (customer_id, mrr, joined_at) and come back as risk scores for every customer, a total MRR at risk figure, a segment breakdown and a prioritized action list plus a downloadable PDF report. The worked example report is visible on the ChurnDetective homepage without an account. ChurnDetective never asks for customer names, emails or credit card details; three anonymous columns keep customer identities private and are GDPR compliant by design. Operated by Universal Global Services Ltd, London, Companies House No 17423506. Prices: Audit 1,500 USD one-time; Monitor 750 USD/month and Advanced 3,000 USD/month rolling out, USD excluding VAT.
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